Akeso Talent

  • Admissions Coordinator

    Job Location US-TX-Corpus Christi
    ID
    2018-13026
    Category
    Administrative Support
    Facility
    PAM Rehabilitation Hospital of Corpus Christi
    Type
    Regular Full-Time
    # of Openings
    1
  • Overview

     

    Admissions Coordinator

     

     

    Post Acute Medical is committed to being the most trusted source for post-acute services in every community it serves by utilizing experienced and dedicated staff to provide high quality patient care and customer service. With over 25 Long Term Acute Care and Rehabilitation facilities currently in operation across the country, we are proud to offer services including comprehensive wound care, aquatic therapy, ventilator weaning, amputation treatment, pain management and much more.

    Joining our PAMily allows you to work in a collaborative environment with colleagues and leadership with exposure to a variety of patient care levels. Aside from our competitive pay, generous paid benefit time, and excellent insurance options, you will also have opportunities for professional growth through our Education Advancement Program.

    We are excited to learn more about you and hope that you consider joining us on a shared mission to improve the lives of others by being an integral part of our We Care Program. Please take a moment to visit us online at www.postacutemedical.com for a comprehensive look at how we're able to positively impact our local communities.

    Post Acute Medical is an Equal Opportunity Employer.

    Responsibilities

     

    The Admissions Coordinator is responsible for:

    • Providing admissions office support for the inpatient hospital
    • Managing referral, intake, verification, pre-certification, and admissions processes
    • Conducting or arranging facility tours
    • Making recommendations to the Director of Admissions regarding, hiring and performance management of staff, where applicable Serving as a back-up to the Director of Admissions
    • Performing other duties as assigned
    • Upon receipt of a referral, collecting referral demographics to include: 
      • Referral source,
      • Call back number
      • Patient name
      • Hospital/room number
      • Diagnosis
      • Insurance coverage
      • Anticipated discharge date and time
      • Referring physician
    • Contacting Clinical Liaison with referral information

    • Following-up and documenting all referrals within one hour of receipt or as soon as possible
    • Ensuring that each referral is accurately documented
    • Verifying that intake is completed:
      • Copy and distribute the intake form and the Clinical Liaison’s pre-admission assessment (patient evaluation) form for nursing, therapists, case managers, and physicians
    • Updating HMS with information
    • Reviewing admission papers with the patient to verify accuracy:
      • Copy all insurance cards for business office files
      • Request signature on proper documents, such as promissory notes, release of information, etc.
      • Orient patients and family member or caregivers as follows: 
        • Explain all registration forms, rules and procedures to patient and or family in a manner appropriate to the individual(s)
        • Make family and patient aware of non-covered services and items, co-insurance, co-payments, and deductibles not covered by insurance
        • Explain patient visiting hours and make family feel welcome and comfortable
        • Discuss family concerns and instruct family on resources for assistance during the hospital stay
        • Assist patients in completing orientation paperwork prior to admission
    • Updating missing information when patient registers and verifying accuracy of patient billing information
    • Verifying insurance benefits; following Verification of Benefits policy and procedures for unfunded or under-funded patients; following the charity care policy; obtaining pre-certification when necessary
    • Registering patients in HMS and completing paperwork; in HMS system, pre-registering patient, based on information provided in the pre-admissions assessment or by family, patient, or referral source
    • Obtaining copies of all insurance cards and calculating amount of patient payment responsibilities, other than insurance covered service; collecting co-payments as appropriate
    • Assiging room and bed numbers and generating paperwork for chart, ID bracelet, and data cards for admission; making patient folder for business office for use at discharge and forwarding to business office
    • Accurately entering transfers and discharges into system/databases for daily reports
    • Maintaining daily census, bed board, referral log, denial log, and medical transfer log
    • Remaining current on managed care and other insurance contracts; collecting co-payment, as appropriate, and counseling patients on financial responsibility; assuring the accuracy, completeness, and timelines of charge capture, per system, facility/department policies and procedures
    • Accepting patient valuables; have valuables placed in safe and documents placed into patient folder
    • Distributing Admission Documents; making copies of admissions papers and Clinical Liaison’s patient evaluation and distributing to appropriate departments
    • Ensuring that proper documentation is sent to all necessary departments prior to patient admission

    • Participating in in-service educational activities and department meetings
    • Maintaining a referral log to create the following reports: 

      • Monthly referral admit report

      • Physician referral report

    Qualifications

     

    The Admissions Coordinator must:

    • Have a high School diploma or equivalent
    • Business or Technical School is preferred
    • Have knowledge of medical terminology and experience with insurance verification
    • Have at least one year experience in a medical office position or in a healthcare registration function

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